Director in charge of different departments: Sales small and medium busines market, Technical support, Marketing, Sales Corporate segment.
Has been involved in the thoughest cultural change management of the belgian market.
Learning & experiences include:
- Change management (culture, process, systems, measurement);
- Complex Organisation: large and de-centralized, mixing up different cultures, facing to Union based workforce.
- Multi-cultural management: leading and coaching sales, tech.support or marketing people;
- Crisis management and department re-structuring;
- Cross-functions and -divisions relations and interactions;
- Sales and marketing for both 1 to 1 customers and 1 to N (low business);
- regulated business environment.
Other Business management experiences with TELINDUS (now Belgacom), Digital Eqt (now HP) and SPERRY UNIVAC (now UNISYS).